Spa Booking Terms & Conditions We kindly ask that you read these guidelines carefully before you arrive.

Arrival • Please arrive at the Spa 15 minutes prior to your start time to ensure your day runs as smoothly as possible. • If you or your guests are late, we regret this may run into the treatment time and result in it being shortened. • Upon arrival at the Spa, you will be asked to fill in a brief health questionnaire. • You will be provided with a bathrobe, locker and towel and for use during your day. • We do not provide single use disposable slippers in the Spa. Please join us in our efforts to create a more sustainable experience in the Spa, by bringing your own flip flops. • Please bring your swimwear for the Spa facilities. Suitable gym clothing and trainers must be worn in the gym. • If using a Sat Nav please use the postcode CA12 4RE to locate the hotel and then turn first left off the driveway into the Spa & Function Room Car Park.

Treatments - If you have a treatment within your package, please read carefully • Treatments and timings are subject to change without prior notice. • To amend your initial treatment choice and/or to book extra treatments, please let us know in advance of your visit so that we can confirm availability. • All indicated treatment durations include time for consultation, comfort, and home care advice. • We respectfully request that you inform us of any recent or ongoing medical conditions, allergies, if you are/or may be pregnant, if you are currently under medical supervision or treatment or if you have had surgery in the past 6 months. Failure to do so may result in the cancellation or alteration to your original treatment choice.

Additional Important Information

• We are within our rights to ask for formal identification should we feel a guest may be under the age limit. • Due to health and safety in our heated pools and wet areas, we operate a three-drink limit on alcoholic beverages within The Spa. • Pregnancy – We strongly advise that pregnant ladies do not use any of our heat facilities (Thermal Suite or outdoor Hot Tub) as these activities can raise your body temperature
to a level that can be dangerous for your developing baby and may cause dehydration, fainting and overheating. • If your booking is with us on a Thursday, our Aqua Zumba class takes place in the main swimming pool between 1.15pm - 2.15pm. All other facilities are available. • We allow children in the swimming pool between the following time slot on Monday – Sunday 8am – 9.30am. • The Spa Armathwaite Hall reserves the right to close any spa facility without prior notice.

We look forward to welcoming you to The Spa.